If your address has changed and you need to update it with us, please follow these steps:
If your road trip hasn't started yet, update your address via the Online Check-in Portal
During or after your road trip, contact us via email or phone.Please remember to provide your reservation number when contacting us.
Address Requirements when hiring a Spaceships campervan
You do not need an Australian address to hire a vehicle from us.
Avoid using a hostel or hotel address, as they may not be able to receive or forward mail to you.
You can provide an overseas address or the address of a parent or friend, as long as someone can manage your post.
Important info about fines or infringements
We will notify you via email about any infringements or issues. If we receive an infringement for you, we will send you an email from the Spaceships Fines Email address.
The address we have on file for you is crucial for handling infringements, which may be sent out a couple of months after your drop-off. Please remember to inform us if your address changes.
Fines are sent via post by the issuing authorities, so a valid address is essential to ensure you receive them. Once you receive an email from us about a fine, please make sure to check your post