Short answer
Yes, in many cases this is possible, but it must be arranged with Our Crew in advance. A pick-up outside of the depot's opening hours is never automatic - it always needs approval from the Spaceships Crew before you arrive.
If your flight is delayed or you will arrive late
Contact the Spaceships Crew as soon as you know you will be late, for example via the options listed on our contact page. Tell them your booking number and the new time you expect to arrive. If the change is possible, Our Crew will amend your booking and send you an updated confirmation email.
Pick-ups are normally scheduled within the opening hours of your pick-up location. You can find all Spaceships locations on the locations page of our website.
After-hours pick-ups
In some locations, Our Crew can arrange an after-hours pick-up, for example with a lockbox that holds the keys. This is always arranged case by case and must be confirmed by the Spaceships Crew in advance. If it has not been confirmed, please plan to pick up your campervan during opening hours.
Booked via a travel agent?
If you booked through a travel agent or a third party, please ask your agent to request the change for you. Our Crew can only change pick-up times directly for customers who booked with Spaceships.